Modern ISP operations, unified in one platform.
About MeroSoft Nepal

Building the operating system for ISP teams.

Founded in 2072 BS (2015 AD), MeroSoft Nepal builds MIMS: a unified platform that connects customer lifecycle, billing, provisioning, monitoring, and governance in one system.

Company details

HQ
Gokarneshwor-04, Patichaur, Kathmandu
Email
merosoftnepal@gmail.com
Phone
+977 9801094543
Hours
Sunday - Friday, 9:00 AM - 6:00 PM
Mission

Built to unify business and network operations

Our mission is to align billing with real service state and reduce manual work.

Mission

Give ISP teams a single system that unifies customer lifecycle, provisioning, billing, monitoring, and communications so they can focus on reliable connectivity.

Vision

Build the most trusted, fully integrated ISP platform for teams who want accurate automation and long-term operational clarity.

Story

Why we built MIMS

ISPs needed more than billing or radius alone.

We built MIMS after seeing ISP teams juggle too many tools: one for billing, another for network monitoring, another for support, and none of them aligned with service state. MIMS brings these workflows together so you can automate reliably and scale with confidence.

Principles

What we stand for

We build long-term partnerships with teams that demand reliability and accountability.

Clarity

Operational clarity

We design systems that make ISP workflows easier to manage and audit.

Trust

Reliable partnerships

We support long-term relationships built on transparency and measurable outcomes.

Global

Global focus

We build MIMS to serve ISP teams across regions and network types.

Milestones

Growth highlights

From local ISP operations to a unified platform.

2015

Founded

MeroSoft Nepal is established and begins building MIMS.

Core

Platform expansion

Billing, provisioning, monitoring, and support unified into one system.

Now

Trusted delivery

Continuous updates, custom integrations, and responsive support.

Leadership

Team you can trust

Experienced builders focused on ISP operations and governance.

Founder

Leadership team

Hands-on product leadership with deep ISP operations expertise.

Engineering

Platform engineers

Dedicated to reliability, performance, and network integrations.

Support

Success team

Onboarding, training, and ongoing operational guidance.

Values in action

How we support your growth

Concrete ways we deliver reliability, governance, and speed.

24/7

Operational stability

Monitoring, alerts, and structured workflows that keep teams aligned.

Custom

Integrations delivered

We build the connections you need for devices, messaging, and reporting.

Care

Responsive support

Fast turnaround for issues and proactive guidance for your team.

Trusted by

Trusted By Leading ISPs

Partners who rely on MIMS for stable, scalable operations.

Alisha Network
Big Marshyangdi Communications
Fiberworld Communication
Interweb Communication
Prime Networks
Smartnet Communication
Ready to meet the team?
Tell us about your ISP and we will map the next steps.
Schedule a demo