MIMS is the operating system for ISP teams.
MIMS unifies customer lifecycle, provisioning, billing, monitoring, communications, and governance in one platform.
Core focus areas
Billing and finance
Recurring invoices, payments, dunning, and reseller balances.
Network stability
RADIUS enforcement, SNMP visibility, and device integrations.
Customer success
Tickets, reminders, and multi-channel notifications.
Wide compatibility
Integrates with RADIUS, MikroTik, Juniper, SNMP, TR-069, and APIs.
Teams who run MIMS daily
Verified partners who rely on MIMS for stable operations.
Operational wins you can measure
Designed to align billing with service state and reduce manual work.
Everything you need to run an ISP
Grouped modules that cover lifecycle, billing, network, support, and governance.
Finance & billing
Invoices, proration, payment reconciliation, and dunning workflows.
Network monitoring
SNMP, ping checks, usage metrics, and device health dashboards.
Customer success
Ticketing, reminders, and multi-channel messaging (SMS, Telegram, Viber, Discord).
Reporting & analytics
Revenue, subscriber, and network performance reports with exports.
Equipment management
CPE tracking, serials, MACs, and service location mapping.
Automation & governance
Event-driven workflows, RBAC, and audit logs across modules.
Onboarding built for busy ISP teams
A structured rollout with minimal disruption to daily operations.
Step-by-step migration
Import customers, plans, and devices with guided validation.
Training & enablement
We onboard each team with role-specific workflows.
Support & maintenance you can rely on
Fast response times, proactive guidance, and ongoing updates.
Priority response
Rapid issue handling with clear escalation paths for your team.
Ongoing maintenance
Security updates, performance tuning, and regular platform improvements.
Proactive guidance
Best-practice workflows and quarterly health checks to keep operations smooth.
Common questions
Quick answers before you book a demo.
Can MIMS integrate with our existing stack?
Yes. We support RADIUS, SNMP, API, TR-069, MikroTik, and Juniper integrations.
How long does onboarding take?
Most teams go live in weeks, depending on data volume and integrations.
Is training included?
Yes. We run role-based sessions for operations, support, and leadership.
What happens after launch?
We provide ongoing support, maintenance, and continuous platform updates.